Return & Refund Policy

Thank you for shopping with us. Your satisfaction is important to us.

Returns

• Customers may request a return within 15 days of receiving their order.

• Items must be unused, in their original condition, and in the original packaging.

• Proof of purchase (order number or receipt) is required.

Eligible Returns

You may request a return or refund if:

• You received the wrong item.

• The item is damaged or defective.

• The item is incomplete or missing parts.

• The item is significantly different from its description.

Non-Returnable Items

The following items cannot be returned or refunded:

• Used or damaged items caused by the customer.

• Personal care or hygiene products that have been opened.

• Customized or personalized products.

• Digital products or gift cards (if applicable).

Refund Process

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.

Exchange

We only replace items if they are defective, damaged, or if you received the wrong product.

Contact Us

If you have any questions about our Return & Refund Policy, please contact our customer support team.