Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.
Order Processing
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Orders are processed within 1–3 business days after payment is confirmed.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
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Standard Delivery: 3–7 business days
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Delivery times may vary depending on your location and courier service.
Shipping Charges
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Shipping charges are calculated at checkout.
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Free shipping may be offered on selected products or promotional campaigns.
Order Tracking
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Once your order has been shipped, you will receive a tracking number via email or SMS (if available).
Delivery Delays
While we strive to deliver orders on time, delays may occur due to weather conditions, public holidays, customs clearance, or courier-related issues. We appreciate your patience and understanding.
Incorrect Shipping Information
Please ensure your shipping address and contact details are accurate. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery or the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team.